PERFORMANCE MANAGEMENT SYSTEM (PMS)

Makana Local Municipality’s Performance Management System (PMS) is a structured framework for planning, monitoring, measuring, and evaluating the municipality’s and its employees’ performance. The PMS ensures that all municipal activities are aligned with the Integrated Development Plan (IDP), the SDBIP, and service‑delivery targets.

The PMS defines clear Key Performance Indicators (KPIs), performance targets, roles and responsibilities, and methods for monitoring and reporting at both institutional and employee levels. It also outlines how performance reviews are conducted, how underperformance is addressed, and how exceptional performance is rewarded.

Through this system, Makana Municipality strengthens accountability, improves service delivery, and ensures transparent measurement of progress throughout the financial year.

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The Service Delivery and Budget Implementation Plan (SDBIP) is Makana Local Municipality’s annual operational plan that turns the IDP and approved budget into measurable service‑delivery commitments. It outlines how the municipality will deliver services, spend its budget, and report on progress throughout the financial year.

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