Department
Contact Information
General Contact/Switchboard  046 603 6111 / 6090
Service Delivery  
Electricity 046 603 6062
Water & Sanitation 046 603 6140 / 6069
Waste Mangement 046 603 6094
Roads & Stormwater 046 603 6073
Housing / Human Settlements 046 603 7200
Environmental Health 046 603 6122
Parks & Recreation 046 603 6072
Emergency Services  
Fire Department 046 603 6000 (24/7)
Disaster Management 046 603 6001
Traffic / Law Enforcement 046 603 6159 / 6154
Public Safety / SAPS 046 603 9152 (24/7)
Governance and Administration  
Office of the Municipal Manager 046 603 6131
Mayor’s Office / Speaker 046 603 6133
Public Participation Office 046 603 6134
Ward Councillors Available on Councillors page
Finance & Billing  
Rates & Taxes 046 603 6019 / 6017
Water & Electricity Billing 046 603 6098 / 6011 / 6240
Indigent Support 046 603 6013 / 6151
Meter Readings / Prepaid vending support 046 603 6219 / 6014
Credit Control 046 603 6221 / 6220
Customer Services  
Call Centre 046 603 6134
Human Resources  
HR Support 046 603 6110
Communications & Media  
Media Office 046 603 6152 / 6181
Feedback, Fraud & Whistleblowing  
National Hotline 0800 701 701